Mortgage Servicer Stonewalling You?
Escalate and Get a Real Path Forward. Missing docs, lost faxes, and conflicting answers waste precious time. We escalate through the correct channels, align the package to investor rules, and choose a keep-or-exit strategy that can actually be approved.
- Audit the file: income math, hardship, investor guidelines, and missing docs.
- Use proper escalation and NY settlement conferences to force a timely review.
- If approval isn’t realistic, pivot early to a sale or short sale to protect your credit.